Senior Dialysis Staff Educator (In Center)

 About Satellite Healthcare

Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry’s leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization.

Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives.

Across our organization, we share a single mission – to make life better for those living with kidney disease. Watch our video to learn more about our mission.

About the Role

The Senior, Dialysis Staff Educator’s primary responsibility is to educate and train staff to enable them to carry out their job responsibilities in a complete and efficient manner. The  Senior, Dialysis Staff Educator will work with the Manager of Training and Education, Operations Management, Technical and Quality Directors to organize and facilitate the training and competency programs utilized within the Clinical Department when performing duties and responsibilities in the patient care area.  This will include but is not limited to leading, development and administration of training programs, checklists, and staff competency exams as well as provision of ongoing continuing education programs.

The position requires professional knowledge of a wide range of nursing concepts in order to serve as a consultant to the Interdisciplinary Team to attain and maintain optimum quality and appropriateness of care in accordance with standards of practice, performance, and state and federal requirements.

Essential Functions:
 

• Directly responsible for ensuring that the integrity of the established Clinical Training Programs for Clinical staff are delivered in their entirety without deviation; provides educational programs to develop clinical staff skills and competencies needed to meet all applicable regulatory agency requirements
• Provides leadership within the department including: quality improvement activities, program development and management
• Exemplifies professionalism and promotes a customer-friendly environment by demonstrating behaviors in interactions with students, staff members and other customers.
• Develops strategies and processes to support education systems by reviewing current literature and appropriate evidence-based educational resources
• Collaborates with the education team to develop, maintain and present educational materials to include Learning Management Systems programs, Instructor Led Training programs/orientation, initial and annual clinical staff competency and on-going support of professional development through continuing education programs
• Makes recommendations when new knowledge indicates a need for change in policies and procedures, in collaboration with Clinical Managers, Regulatory and the Corporate Policy and Procedure Committee
• Provides instructions to Trainees and existing employees in adherence to infection control policies and procedures, as needed
• Assists in measuring effectiveness and efficiency of educational programs through participants’ evaluation
• Responsible for driving the Satellite Healthcare culture through values and customer service standards
• Accountable for outstanding customer service to all external and internal customers
• Develops and maintains effective relationships through effective and timely communication
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
• Demonstrates an in-depth understanding of infection control and prevention of transmission of blood borne pathogens as required to fulfill job responsibilities.
• Acts as the preceptor for the newly hired Dialysis Staff Educators

The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.  All employees must work in accordance with Satellite’s Mission, Vision, and Values of Compassion, Trust, Quality, Innovation, and Teamwork.  Employees must abide by all Satellite’s standards of patient care, patient’s rights and ethical treatment, and adhere to safety and quality programs.

Education & Experience:

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying

• Five (5) years of experience as a Nephrology Nurse with dialysis experience required; a combination of in-center, and/ or acute, hemodialysis required
• Current state RN licensure
• BSN required (Master degree in nursing or related field preferred)
• CNN/CDN Certification required or within 12 months of hire  
• Current Healthcare Provider certification (CPR) required
• Experience in teaching the adult learner with sound knowledge of adult learning theory and ability to present material to differing levels of base knowledge from novice to professional (i.e. the ability to change teaching style to accommodate learners’ needs) preferred

Knowledge, Skills & Abilities:

• Advanced knowledge of renal function and therapies; maintains a current evidence-based knowledge regarding ESRD, treatment and current practices in dialysis and uses this knowledge to act as a resource for the clinical staff
• Able to demonstrate open communication and critical thinking skills
•  Competent and in-depth knowledge regarding the use of Electronic Health Records
• Ability to organize, prioritize and complete projects independently
• Promotes a teamwork approach by offering information, advice, and assistance to all clinical staff in a positive, courteous and cooperative manner
• Knowledge and competencies in general nursing with expanded training and knowledge in the care of the renal patient
• Must be able to travel to assigned locations
• Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively in English
• Professional presence and excellent presentation skills
• Self-motivated and able to function independently as well as within a team
• Demonstrates knowledge of adult learning theory and ability to apply to individual learning styles as well as demonstrates effectiveness in teaching skills
• Ability to handle multiple priorities according to clinical standards and programs; demonstrates high degree of initiative
• Participates in continuing education activities as a subject matter expert

About You

Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships.

What You Will Gain

Relationships: You will work directly with a multi-disciplinary team who are just as passionate as you about making a difference in others’ lives. You will also work alongside leaders who believe leading means serving; they support you in providing care that is unsurpassed in our industry.

Impact: The care you provide will enable our patients to live a better life that meets their needs holistically.

Growth: A Satellite career offers a lot of challenges, but also the support and leadership to learn and grow from each one. Here, the paths you find for fulfilling your aspirations don’t need to be linear if that’s your choice.  With everything Satellite is doing to be a force for progress in the industry, you have many options before you.

Satellite Healthcare, Inc. is an equal opportunity employer. Satellite Healthcare, Inc. does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Satellite Healthcare, Inc. offers a drug free work environment.