Careers

DHTS:

Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems.

A 2021 'Most Wired' health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award – highest honor by the Healthcare Information and Management Systems Society (HIMSS) – for inpatient, ambulatory, and analytics health information technology capabilities.

Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians, and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.

General Description of the Job Class

Perform a variety of tasks associated with the installation and maintenance of diagnostic, therapeutic and life support clinical equipment. Biomedical Equipment Specialists can pursue one of the following tracks:

-Senior Technician- Serves in a generalist capacity, with broad knowledge of all types of equipment. Responsible for coordinating special projects, managing implementation of equipment installations, etc.)

-Specialty Technician- Serves as a subject matter expert on one or more specific types of equipment. Would be the expert resource for that equipment.

-Team Leader- Provides support to management team by monitoring time off/schedules, ensuring team compliance with policy and procedure, coordinating team meetings, etc.

Duties and Responsibilities of this Level

Knowledgeable and able to perform all duties and responsibilities of Biomedical Equipment Technician.

Senior Technicians and Specialty Technicians are responsible for the following:

-Consistently perform a variety of routine, complex and specialized tasks associated with the installation, maintenance, and repair of a diverse range of clinical equipment and systems, including life support equipment.

-May be required to specialize on various types or systems of clinical equipment at this level, requiring specific training and / or certification.

-Provide guidance and mentoring to Biomedical Equipment Techs May be required to be a technical resource to clinical staff concerning patient interface issues.

-Coordinate inspection and installation of incoming equipment as required

-May be asked to assist with developing specifications for equipment purchases.

-May be required to coordinate the work performed by service contractors and vendors to include maintenance, calibration, installation and verification of service documentation.

-Conduct departmental training sessions as required covering safe operation and maintenance of equipment for Biomedical Equipment Techs

-Independently coordinate and manage projects, both routine and complex, from start to completion, performing any necessary communication and follow- up with construction and clinical departments.

-Examples of devices assigned for maintenance are: Intra-Aortic Balloon pumps, Left Ventricular assist devices, Complex monitoring systems including knowledge of network architecture, Specialized systems such as Anesthesia, Dialysis, sterilization

Team Leaders provide managerial support, by performing the following tasks: -Approve / disapprove PTO time and send to Operations Manager

-Monitor completion of Preventive and Corrective Maintenance to department standards

-Monitor technician productivity

-Monitor the daily work load of technicians and assign/ reassign work as necessary.

-Assign Preventive Maintenance actions to technicians on a monthly basis.

-Collaborate with different departments to resolve issues and improve workflow processes within the department.

-Assist in performing competency assessments

-Monitor cleanliness of work spaces and adherence to infection control procedures and use of PPE

-Ensure parts are received into system accurately

-Monitor adherence to parts ordering process

-Assist in validating inspection procedures

-Assist Operations Manager in developing departmental training plan

-Provide input regarding performance of team members

-Other projects and duties as assigned by the Operations Manager.

Perform other related duties incidental to the work described herein.

Required Qualifications at this Level

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.